A cobbler with a big heart: Give, you shall receive


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Heart of gold: Bohari, who plies his trade at Eastmoore Commercial Centre, is always ready to lend a helping hand to those in need. — ZULAZHAR SHEBLEE/The Star

Aw: He didn’t hesitate to help us even though we were strangers

KUCHING: Seven years ago, cobbler Bohari Ariffin lent a helping hand to Aw Joo Lee and her wheelchair-bound mother even though they were strangers to him.

Last month, Bohari and Aw reconnected in a touching encounter that subsequently brought well-deserved attention to the cobbler’s kindness.

That day in 2017, Bohari was mending shoes at his usual spot at the five-foot way of Eastmoore Commercial Centre here when he saw Aw with her mother, who was an amputee.

“They wanted to go up the stairs, but her mother was unable to do so. I felt sorry for them, so I approached them and helped to carry her mother up the stairs.

“I did not think of anything, I just carried her up and then carried her back down again, that was all,” Bohari told The Star when met at Eastmoore.

What motivated Bohari to help Aw and her mother was his spirit of humanity.

“Our humanity causes us to sympathise with others. We are all fellow human beings.

“Whatever religion or race we may be, we can help others because it’s for the good of everyone. I didn’t expect anything in return, I just sincerely wanted to help them,” he said.

For Aw, Bohari’s kindness was particularly meaningful as it came at a difficult time for her family.

“At that time, I was there with my mum and my father, who were both in their 80s. I was the only able-bodied person bringing my parents to meet somebody urgently.

“When we got to the building, I was very frustrated because there was a steep flight of stairs and no lift,” she recalled.

“Suddenly this man came up to me. He didn’t say much, but I understood immediately that he was going to help.

“My mum had only one leg, she wasn’t a small woman and she was quite heavy. But Bohari just lifted her and took her up the stairs while I carried the wheelchair.

“When we came down, I said thank you, but we were all pretty distracted by our family issues and left quickly.”

Aw, who is from Kuching but has been living in Singapore for many years, never forgot Bohari and would think about him every time she came back to visit relatives.

On her last trip here at the end of March, he was still on her mind and a friend encouraged her to try looking for him.

“When someone, especially a stranger, helps you at a difficult time in your life, you can never forget.

“It really leaves an indelible mark in your heart.

“Even though I had said thank you, I wanted to know more about that kind stranger and thank him properly,” Aw said.

So she went to Eastmoore and was very happy to find Bohari still there. And Bohari also remembered helping her mother.

“I was really emotional when I saw him again and tears sprang to my eyes.

“When I asked why he had helped us, he said ‘Kita orang sama manusia’ (We are all fellow humans).

“Bohari is really the hero we all need in our lives,” Aw said.

She subsequently wrote about Bohari’s kindness on the Sarawak Public Feedback Facebook page and encouraged people to seek his services.

“I wanted to help him in his business as well, so that’s why I decided to write a simple post about him.

“Being a cobbler is not an easy job, yet for such a humble profession he has a big heart.

“I hope that after this he will be blessed in many other ways and have more supporters,” she said.

Bohari was also moved by his recent meeting with Aw and the Facebook post she wrote.

“When she came to meet me, I shed a few tears myself. She remembered my small good deed, but I would like to thank her too because she thought about it even though it happened so long ago, and she was willing to look for me,” he said.

With the Facebook post, Bohari hoped that Malaysians would become more aware about helping others.

“I hope everyone will show sympathy to others in need. Don’t think that you are better than other people but help where you can,” he said, adding that he had also helped other people who came his way.

“It doesn’t matter who they are. I may not have much, but I will help anyone in need even if they don’t ask.”

Heartwarming tales such as this are promoted and encouraged by the “Maaf Zahir Batin Hari Hari” campaign (#MZB365), which was launched on April 6. The campaign stands strong with support from major media organisations and civil society organisations (CSOs).

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Giving is receiving

It takes a village: The generous act of Ladang Bikam villagers, who recently helped some Hari Raya revellers to beat the balik kampung jam with a shortcut through the plantation (below), touched the hearts of social media users. — Sinar Harian

FEW stories warm the heart quite like our plural society coming together for the greater good.

Usually, these acts of kindness go unnoticed and unreported because they’re expected. But truth be told, we know this is a commodity.

And as with true generosity, these good folks don’t do it for publicity.

It was a week ago when the media reported on a group of Chinese villagers answering the call of travellers using back roads to avoid the nationwide snarl following the end of the Hari Raya holidays.

Commuter Zairul Annuar Zain, relying on Google Maps, thought his smartphone would solve his problem by getting off the highway while heading south. Unfortunately, he found himself on an isolated path in Ladang Bikam, Perak, instead.

Several cars explored the same off-the-beaten-track route, but the journey soon became bumpier because of the bad, hilly road conditions.

Enter a group of 15 Chinese men who approached the stranded vehicles and told the passengers to wait while they set to work.

Armed with a backhoe to excavate and level the road, they managed to ensure the path was flat enough for the vehicles to pass through within 15 minutes.

— Video Screengrab from Zairul Annuar’s FB

“They could have chosen to sleep. Instead, they were willing to take the trouble to help us continue our journey there that night,” said Zairul, who recorded a video of the helpful villagers.

We’re indebted to Zairul for sharing the incident – which went viral – on his Facebook. It’s perfect timing because the nation desperately needs an endearing story, and in the month of Syawal with the nation still celebrating Hari Raya, no less.

Then, there was another wonderful video of a young Chinese man embracing his adopted Malay mother on Hari Raya.

Despite looking very different from the rest of the brood, and knowing he was adopted, the emotional man expressed his gratitude to his mum for raising him and treating him like she did his siblings.

In the last month, Malaysia has been gripped by disconcerting reports, a situation exacerbated by agitating and provoking politicians and netizens. Their insensitive comments on social media have certainly broken our hearts.

That said, there are many unsung heroes in Malaysia, too. These are the people who dedicate their lives to helping their countrymen without deliberating one’s skin colour or religion, and they ask for nothing in return.

Star Media Group and Gamuda Bhd have worked together for nearly 10 years to recognise and reward the kindness with the Star Golden Hearts Award. Our task gets harder with greater competition and nominees becoming more impressive every year. The nominations are submitted to the judges and as chief judge, Tan Sri Lee Lam Thye, says Malaysia is never short of unsung heroes.

Like when insurance agent Abdul Muhsi Ramlan saw teenager Teh Rui Yuan lying motionless next to his motorbike after an accident and instinctively stopped to help.

He acted fast and asked onlookers to help him load the 17-year-old boy into his car before rushing to the hospital. There, he admitted the boy and even extended himself by trying to get in touch with the teenager’s parents through social media.

Teh eventually recovered and visited Abdul Muhsi with his family after that year’s Hari Raya with a hamper in hand, not only to register their gratitude but mark the festive occasion as well.

“When I saw his face, I just wanted to save him,” said Abdul Muhsi when recalling the accident, revealing that they are still in touch to this day.



Of course, there’s also the heart melting story of one of 2016’s Star Golden Hearts Award winner Mohd Yusuf Rohani caring for diabetic friend R. Doraisamy for four decades.

They are neither related nor from the same cultural background, but none of that matters to them.

The pair met in Ladang Selabak, Perak, when Mohd Yusuf was a Standard Three student and Doraisamy a 28-year-old odd job worker with failing eyesight. Although 19 years separate them, a friendship was forged in which Mohd Yusuf has dedicated himself to helping his friend after learning of his health issues.

Over the years, Doraisamy not only lost his sight, but the lower half of both limbs, too, due to his illness.

“It may be difficult, but I don’t see it as a burden at all because he can’t see, and he has no legs. Who would take care of him if I’m not around to do it?” argues Mohd Yusuf.

His care of Doraisamy runs the gamut of financial aid to cleaning the older friend after his bathroom runs. They may both struggle to make ends meet, but hardship has fused them together for life. From his primary school days through to his marriage and birth of six daughters, Mohd Yusuf has remained resolute in helping his friend, who lives with his younger sister and her husband.

Friendships like these may seem strange, but compassion and kindness cut across all boundaries. After all, it’s the giving that makes us what we are.

Having been involved in the selection process for Golden Hearts before, I can vouch that most Malaysians are compassionate.

From a Chinese-speaking Malay fireman who used his linguistic skills to coax a woman from jumping off her flat, to nurses, doctors and helpers who risked their lives to care for Malaysians during the Covid-19 pandemic, there are many such stories.

There are also groups of youngsters who sacrifice their Saturday nights to distribute food to the homeless in Kuala Lumpur. No one is ignored and no questions are asked either.

As Lee said, the fact that they have been nominated by so many Malaysians vividly attests to the recognition of their good work.

Then, there are caregivers who voluntarily work to help the elderly and disabled, too.

These are tedious jobs which require immeasurable patience and dedication, and again, these volunteers have never asked for coverage to bask in social media glory.

Some are mere individuals while others belong to non-governmental organisations with greater manpower, but the bottom line is, they’ve positively impacted all of us in Malaysia through their commitment.

Let’s be honest, many of us have grown tired and weary, and even given up on our country, going as far as to encourage overseas based friends and family to remain there for a brighter future.

However, the stories above serve to remind us that Malaysia is truly unified, barring egotistical and selfish politicians whose vocabulary barely extends beyond the word boycott.

In truth, it’s us who should turn away from them. Although race and religion routinely take the rap, the world is ultimately divided into good and bad people.

The “Maaf Zahir Batin Hari Hari” campaign (#MZB365), launched on April 6, is also promoting heartwarming tales of unity in Malaysia. The campaign stands strong with support from major media corporations and civil society organisations. Check out the stories on TheStar.com.my.

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A wake-up call for banks


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 KUALA LUMPUR: The police remain firm in their stance that people should ignore calls from unknown numbers.

Instead, they say, legitimate businesses have to find new ways to handle over-the-phone marketing and verification methods.

The need for new ways is due to scammers also using the same methods to make victims part with information about themselves, according to Federal Commercial Crime Investigation Department director Comm Datuk Seri Ramli Mohamed Yoosuf.

Comm Ramli acknowledged that both the banking and telemarketing industries have been facing problems with customers refusing to reveal information about themselves for verification purposes.

“I have been asked what would happen to industries that rely on telemarketing services to promote their services if the police continue to advise all to not answer calls from unknown numbers. I urge these industries to change their promotion tactics and not try to change consumer behaviour.“Among the more popular tactics in online scams are the use of phone calls to contact victims directly. This has created a fear among people that unknown calls are from scammers.“Our priority must be the protection of consumers,” he said.

In the eyes of the police, he said, the best way to avoid being scammed is to simply ignore unknown calls, as this completely removes the risk of being cheated over the phone.

He added that he had also personally received legitimate calls but would not give the required information as he preferred to err on the side of safety.

“Just last week, I received five calls from two banking institutions for over-the-phone verification. When I asked about the purpose of the call, I was told I would need to verify my identity first.

“So it’s a never-ending issue; I have to verify myself to them and the banks will need to verify themselves to me.

“In the end, no one verifies and both end the call,” he said, leading to laughter from reporters.

He also noted that business is still being conducted using mobile numbers, leading to even more suspicion.

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Kuala Lumpur ranked 22 in list of 100 best cities for remote work


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KL ranked 22nd for remote work – The Star

The city to be in: Malaysia is a prime destination for employers looking for quality team members, and for many businesses to establish an Asian hub in Kuala Lumpur. — IZZRAFIQ ALIAS/The Star

KUALA LUMPUR: Kuala Lumpur made a significant leap to the 22nd position, a significant climb from its 84th place in the 2022 rankings, cementing its status as one of the premier global destinations for remote work.

This upward trajectory is mirrored by other Southeast Asian cities like Taipei, securing the 8th spot, and Bangkok, ranking 18th, according to Remote, a prominent global HR platform.

Published by Remote, the list of the top 100 global destinations for remote work showcases cities such as Madrid (Spain), Madeira (Portugal), Toronto (Canada), Auckland (New Zealand), and Tokyo (Japan) among the top 10 choices.

Factors such as quality of life, safety, internet infrastructure, cost of living, inflation, attractiveness, openness, and incentives for remote workers were meticulously considered in the analysis.

Utilising the latest data, the list aims to guide digital nomads and remote professionals in making informed decisions aligned with their personal preferences and career goals. Kuala Lumpur particularly stands out, ranking in the top five for its favourable remote work visa and incentive programs.

Remote underscores the increasing significance of selecting the right destination as remote work evolves into a lifestyle choice.

It highlighted Kuala Lumpur’s appeal as a magnet for remote workers, reflecting the proactive stance of the Malaysian government in positioning itself as a prime destination for digital nomads within the ASEAN region.

The allure of Kuala Lumpur lies in its blend of a relatively low cost of living, attractive incentives for digital nomads, and the availability of fast and reliable internet services. Nonetheless, factors such as quality of life and openness have also played a pivotal role in shaping its overall ranking, it said.

Job van der Voort, co-founder and chief executive officer of Remote, highlighted the transformative nature of remote work, enabling professionals to sustain careers in environments that inspire productivity and balance.

This year’s list reflects not only the best places for remote living and working but also the evolving needs of remote professionals in a post-pandemic world, he said.

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Eruption of Mount Ruang volcano puts paid to travel plans, Volcano’s fury sparks tsunami alert


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Lives interrupted: Sharul’s daughter’s flight was among the flights cancelled. (Right) Miguel says suspended flights meant students couldn’t get back to their classes in Sarawak.

PETALING JAYA: From family members and students to a would-be bridegroom, the eruption of Mount Ruang volcano in Sulawesi, Indonesia, has caused widespread disruptions to Malaysians – and even their pets – between the peninsula and the South China Sea.

Those affected by the cancelled flights to and from Sabah and Sarawak took to social media to share their experiences yesterday.

On X (formerly Twitter), Tiffa Riza expressed sadness for being unable to return to Kuching to pick up her cats.

“Please pray that my flight doesn’t get delayed because of the volcano eruption. I want to go pick up my cats,” she wrote before finding out about the cancellation of her flight.

She later updated her X status: “I can’t go home because of the volcano. Inbound and outbound flights from Sabah and Sarawak are all cancelled for today and tomorrow.”

A Facebook user, Han Budak Cina, said he was making a trip back to Sarawak yesterday for his wedding tomorrow.

“I was planning to go to Sarawak today (yesterday) … I’m getting married this Saturday,” he wrote.

Another X user known as Miguel said many Universiti Malaysia Sarawak (Unimas) students from Peninsular Malaysia couldn’t return to their classes in Sarawak following the suspended flights.

“Unimas students from the peninsula who want to go to Sabah and Sarawak this week can’t do so as all flights have been suspended,” he wrote.

Ju Razalli, whose flight from Penang to Sabah was suspended, attached a video of passengers queueing up to leave the aircraft with her post on Facebook.

“All passengers were instructed to leave (the aircraft).

“All flights to Sabah are cancelled effective immediately. Sabah’s airspace is closed,” she wrote.

Sharul Wong posted on Facebook that her daughter’s Malaysia Airlines (MAS) flight from Kota Kinabalu International Airport (KKIA) to Kuala Lumpur International Airport (KLIA) scheduled for departure at 9.50am yesterday was also cancelled.

“Now, she is at KKIA, waiting for MAS to reschedule her flight,” he said.

According to news reports, over 2,000 passengers were stranded at Terminal 2 of KLIA due to the eruption of Mount Ruang.

The cancelled flights involve those to Sandakan, Labuan, Miri, Sibu, Bintulu, Kuching and Brunei, which are expected to be affected until 8am today.

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Ernie Bot helps Chinese tech giant Baidu double down on AI push


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Ernie LLM has emerged as China’s leading AI foundation model with the broadest range of applications. — China Daily

SHENZHEN: Chinese tech heavyweight Baidu Inc says its large language model and ChatGPT-like chatbot, Ernie Bot, has garnered more than 200 million users since its debut in March 2023.

The company said it is ramping up efforts to bolster the commercial application of generative artificial intelligence (AI) technology.

On Tuesday, Baidu showcased a suite of AI models and development toolkits to empower individuals with accessible and easy-to-use tools to create AI applications at the Create 2024 Baidu AI Developer Conference in Shenzhen, Guangdong.

Robin Li, co-founder, chairman and chief executive officer of Baidu, said at the event that the Ernie LLM has now emerged as China’s leading AI foundation model with the broadest range of applications.

LLMs refer to AI models fed with huge amounts of text data for use in a variety of tasks, ranging from natural language processing to machine translation.

Li said the Ernie model has achieved an obvious upgrade with improved performance in code generation, code interpretation, and code optimisation in recent months, and its capabilities have reached a world-leading level.

The inference performance of the Ernie model has improved by 105 times compared with the one launched last March, and its inference cost has been reduced to only 1% of the previous version, he said.

Furthermore, more than 85,000 enterprise clients have used Baidu’s enterprise-level LLM platform, Qianfan, to create 190,000 AI applications.

“AI is catalysing a revolution in creativity. In the future, developing an AI application will be as straightforward as creating a short video. Everyone can be a developer and create,” Li said.

Li also said multimodal LLMs that integrate different types of content like text, images, speech and video into AI models are key to the future development of AI.

This approach has been largely regarded as essential for realising artificial general intelligence, which is a theoretical AI system with capabilities that rival those of a human, Li said.

Charlie Dai, vice-president and principal analyst at Forrester, a research firm, said that as one of the leaders in the AI software market in China, Baidu has made substantial progress in the technological evolution of foundation models, which are becoming critical for next-generation AI applications.

He added that the company was expanding its business ecosystem of generative AI technology.

At the event, Li also noted that “the most significant use for large visual models is in autonomous driving systems”.

Baidu’s goal is not just about teaching AI to create video but also about enabling AI to comprehend real-world dynamics and predict future events, which are critical for driving autonomously.

He said the company has utilised extensive data from over 100 million kilometres of testing on complex city roads in China to develop the visual model for its autonomous driving platform, Apollo.

The multimodal LLM is an undeniable future development direction for generative AI technology, said Lu Yanxia, research director at market consultancy IDC China.

She added that the LLMs necessitate a higher demand for data and knowledge in professional fields and for talent that can fine-tune specialised models based on diverse industrial demands.

Lu said Chinese tech companies should pool more resources into improving computing power, algorithms and the quality of data to gain a competitive edge in the global AI chatbot race.

Pan Helin, a member of the Expert Committee for Information and Communication Economy, which operates under the aegis of the Industry and Information Technology Ministry, said the Ernie model made achievements in some specialised application scenarios like AI programming.

Pan said more efforts should be made to bolster the vertical industrial application of LLMs in a wider range of sectors. — China Daily/ANN

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Chinese internet giants speed up development of AI to tap vast market

Chinese internet giants JD.com and Baidu are aiming to speed up the development and adoption of artificial intelligence (AI) large language models (LLMs), as they hope to deploy their latest technologies to tap China’s massive online market.


Baidu’s AI generative product ERNIE Bot amasses over 100 million users as China welcomes a ‘battle



Baidu launches enhanced ERNIE 4.0 AI generative bot

unlimited opportunities for new innovations.nbsp;brbrIn his keynote, Li showcased the new ERNIE Bot

2023/10/17 Source: Global Times | Author: Global Times | Column: Economy

Factors underpinning bullish outlook for gold


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Shining bright: A saleswoman showing gold bangles at a shop in Kolkata, India. The escalation in geopolitical risks in the Middle East may see the precious metal take centre stage this week. — Reuters

PETALING JAYA: There is a growing bullish outlook for gold as a safe and stable investment given the bias to shift towards monetary easing by major central banks, rising geopolitical tensions, aggressive purchasing by central banks and increasing global debt concerns.

OCBC Bank foreign exchange strategist Christopher Wong said while investors have adjusted expectations regarding the timing and extent of the US Federal Reserve’s (Fed) initial rate cut, the consensus that a cut is the next step remains firm.

“The prospects of global monetary easing, central banks’ sustained purchase of gold and geopolitical concerns remained the key drivers underpinning gold’s bullish outlook,” he told StarBiz.

Wong noted the European Central Bank, the Bank of England, the Swiss National Bank, and the Bank of Canada are expected to enter a phase of monetary easing.

“This synchronous easing potential should continue to boost the appeal of gold,” he added.

However, from a positioning and market dynamics perspective, Wong advised caution due to the risk of a near-term retracement in gold prices.

This caution stems from the rapid increase in gold prices in the short recent period and the currently stretched long positions in gold.

That was evident at last Friday’s price action when it hit a high of US$2,431 a troy ounce before profit-taking saw gold settle at US$2,343 for the week.

The escalation in geopolitical risks in the Middle East over the weekend could see the precious metal take centre stage this trading week as investors look for safe havens.

Wong’s medium-term forecast is for gold to rise to US$2,435 per troy ounce by the first half of 2024.

Meanwhile, SPI Asset Management managing director Stephen Innes pointed out unusual circumstances for gold market makers.

He said despite the 10-year US real yields reaching around 2% – the highest since the Lehman crisis – gold prices have continued to climb, setting record highs in 2024.

“Given that gold doesn’t pay any interest, it should be facing competition and pressure. However, despite this, gold has hit record after record high in 2024 and is far from being down and out,” he said.

Innes pointed out that the primary appeal of gold lies in its role as an inflation hedge.

“If you’re not a gold bug, the yellow metal has one primary appeal: it serves as an inflation hedge,” he added.

With no internal rate of return, he said its value often hinges on its ability to preserve purchasing power in times of rising prices

However, regardless of the inflation trends, Innes expected the Fed to cut rates.

This expectation is supported by the US national debt’s rapid increase, with much of this debt financed through short-term instruments.

“The US national debt is rising by US$1 trillion every 100 days. By the time Americans head to the polls in November, it’s expected to reach US$37 trillion. But most of this is getting funded in less than one-year tenor,” he explained.

Innes further explained that the US Treasury has substantially increased its issuance of treasury bills with maturities of less than one year.

The strategy has decreased the average maturity of its debt, making it more sensitive to short-term interest rate changes.

“As a result, this Treasury Twist encourages the Fed to reduce interest rates to ease front-end volatility,” he added.

Innes suggests that initially, the Fed’s interest rate cuts might not directly target reducing the Treasury’s borrowing costs.

However, he said eventually monetary policy could pivot towards facilitating this fiscal largesse.

Ultimately, Innes expects in the near to medium term, the Fed might find itself compelled to assist in managing the US Treasury’s interest payments by reducing rates – a policy shift that could continue to bolster gold’s appeal.

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Luno on a growth trajectory


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PETALING JAYA: The four-year cyclic bitcoin halving event and fresh liquidity, especially institutional money, have driven the cryptocurrency market to fresh highs this year upon gaining more acceptance as an alternative asset class, albeit being a far more volatile one.

But as the drums of war got louder in the Middle East early Sunday, bitcoin was the first to reflect investor sentiment, falling some 9.9% or US$6,714 to a low of US$61,231 before fresh buying saw it trading at US$64,246 as at press time.

The fresh buying is a clear indicator that the crypto market is maturing, said Scarlett Chai, country manager of Luno Malaysia, as it now has made its way to institutional investors via centralised asset fund managers from being an asset class that was previously exclusive to the decentralised community.

The halving event, which is due to happen this week on April 19-20, could also provide price support. Historical data has shown that price corrections typically happen two years after every bitcoin halving, as this trend has been visible in the past three halvings.

However, this cycle looks very different to previous cycles with bitcoin reaching all-time highs near the halving for the first time in its history and with prospects of war as a headwind or even a tailwind.

“It is difficult to ascertain the scale of the upcoming halving’s impact on bitcoin prices. We need to understand that the crypto market, specifically bitcoin, is now different following the inflow of institutional investors. This new liquidity via exchange-traded funds (ETFs) might put the market on a new course,” Chai told StarBiz.

She added that with gold recently breaking its all-time high and should bitcoin be viewed as digital gold, they might share a similar momentum.

Scarlett Chai, Luno Malaysia Country ManagerScarlett Chai, Luno Malaysia Country Manager

For some the fresh liquidity, estimated at US$13.8bil year-to-date, and the halving event could be more oxygen to a bubble, which could all end badly with systemic implications to the global financial system.

“The anticipated halving and the increased cash inflow, particularly after the ETF, has driven up cryptocurrency prices. There is little doubt that there is a bubble as there is no intrinsic or underlying value.

“This may simply be a modern version of the Tulip mania,” warned Obiyathulla Ismath Bacha, professor of finance at the International Centre for Education in Islamic Finance.

Nevertheless, with cryptocurrency gaining traction in Malaysia, Luno has recently launched its staking option on its trading platform.

Chai said the latest feature on its mobile application platform called staking was something its Malaysian clients had been asking for.

“We are the first regulated exchange to bring staking here. We launched last year and it was a long-awaited feature for the local market. Staking using ethereum is now available and we know it is suitable for the current Malaysian market,” she says.

Chai explains staking is locking up a certain amount of cryptocurrency, in this case ethereum, on the platform while allowing it to participate in a blockchain network. This also means that one’s stake grows and rewards are compounded.

“It’s just like having an asset, you can either hold on to it or lock it up so it grows. Locking it up will help the digital system, which is a computer-based network, become more secure and functional,” she said.

While the coins are being staked, users cannot sell or remove their coins but Luno will allow them to “unstake” from their wallets.

Chai added it took some time for this feature to be approved by the regulatory boards and the group is looking at launching a second coin for this feature.

“We are on track for the launch of a second coin and we believe staking should be made available for more asset classes. With all our features, we aim to make it safe and simple to participate in the cryptocurrency industry,” she said.

Luno Malaysia currently offers an instant buy-and-sell option or an exchange programme, both with distinctive features to suit a user’s risk appetite for investment.

Chai said there are 11 digital assets that have been approved by regulators and using the platform has been made easier and more seamless.

“Users can now use Touch ‘n Go, bank transfers or even FPX to choose which coin they would like to transact from as low as RM1. Then we have the exchange, which is for more sophisticated users, those that know how to read charts to study pricing and are familiar with market trends,” she said.

Chai points out that despite initial concerns on data privacy and the volatility of the cryptocurrency world, the industry has been very popular in Malaysia.

“So far, we’ve got some 840,000 users on the platform. Luno has been around since 2015 but in 2019, we relaunched ourselves in the market under the purview of the Securities Commission’s (SC) guidelines,” she said.

This means there are hard guidelines on how the platform can operate and Luno is answerable to authorities should any concerns arise.

Chai stated last year was a strong learning curve for the group as it showed the crucial role it could play in allowing users to invest in digital assets.

“It became important for us to address and create awareness on scams or “too-good-to-be-true” offerings. And because of this financial literacy is really vital,” she said.

Luno Malaysia has participated in various community events like exhibitions and campaigns where the need to create a better understanding on digital wealth management comes up.

“We look forward to participating in more national scam campaigns with financial institutions and such for educational purposes. We have even been in universities to speak to students and how they can avoid scams,” Chai said.

The most active group on the platform are aged between 30 and 49, Chai notes, because they have higher disposable income, but Luno has seen an increase in downloads and participation by those in the 20 to 29-year age range.

“This is their domain, and Luno targets audiences that are interested in investment and are retail-focused. In the next couple of years, we hope to hit one million users on our platform,” she said.

Meanwhile, Chai noted digital wealth management is just another form of investing, same like bonds or stocks.

“We are moving into an era where there is a blend of traditional finance and digital assets, as more markets worldwide regulate crypto and are catering to people who want to diversify more,” she said.

One piece of advice Chai gives is always start small, make yourself aware of what’s out there and be ready to put in what you can afford to lose.

“With every form of investment, the risk of losing is there. People adjust their portfolios to meet their personal strategy. Never go into an investment without a strategy, because then, you’d be basing it on your emotions and that is not how it should be done,” she advised.

In 2024, Luno users can look forward to more coins being added on the platform, subject to regulatory approval of course.

“We added two coins last year and we are looking at adding another five. We work closely in collaboration with the SC and will continue on that journey with them as we bring more offerings to people in Malaysia,” Chai said.

On top of that, with the aim to maintain the highest levels of security, Luno has introduced monthly proof of reserves reports.

Through this process, the exchange ensures each customer’s assets are maintained on a one-to-one ratio on the platform, illustrating that customer-stored digital assets match with the balance in their Luno wallets.

Chai said as there was no regulatory obligation to publish proof of reserve reports, the group saw an important step to build trust in the crypto space.

“Luno’s 12 million global customers – with over 840,000 of those in Malaysia – can be rest assured that their wallets do contain the crypto stated.”

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Stay Active at Your Desk: Tips for Everyday Work


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Regular exercise is important – at work as well as in your private life. While this may sound easy, most office workers know from experience that staying active is an important habit that gets quickly forgotten. The consequences of a lack of movement can be severe: from unpleasant back pain to tension in the shoulders and neck. There is some good news though: It doesn’t have to come to that. Here are a few techniques you can try to stay active while at your desk

What happens if you don’t move while at your desk? 

Our bodies were built to move. Staying active means that all our joints, muscles, bones and organs can function properly. Likewise, our bodies are not designed to sit for hours at a time: A serious drawback when so much of everyday office life is dominated by the time we spend in our chairs. 

Sitting is not inherently unhealthy, especially if you’ve got an ergonomic office chair that can bring your body to the correct sitting position. However, if you don’t get enough exercise in the office, sitting in front of the computer screen for a long time could lead to issues in your general health. In some cases, a lack of movement at the desk even has serious consequences, including the following: 

  • Back pain is now considered as normal “wear and tear” for office workers. Sitting for a long time puts strain on the spine without relieving it. In the worst cases, it can even lead to slipped or herniated discs.
  • Bone and muscle loss: Excessive sitting strangles the supply of nutrients to your bones and muscles, which can result in a loss of bone density and muscle mass. Diseases associated with this problem include osteoarthritis (joint wear) and osteoporosis (bone loss).
  • Tension: Painful tension in the neck and shoulders is often caused by one-sided strain, a static posture, or a lack of movement between extended periods of sitting. The longer you go without exercise, the more your muscles cramp, and the more the pain intensifies.
  • Headaches: Tension in the shoulders and neck isn’t just painful, it can also trigger unwelcome headaches. Naturally, these headaches can stop you from concentrating and performing at your best.
  • Cardiovascular diseases: Without regular exercise, your heart may also be affected, with high blood pressure a common side effect. This can be responsible for heart attacks or strokes. 

To stay fit and healthy in the long term, you’ll need to take active steps that counteract the lack of exercise that everyday office life is often responsible for. By including regular exercise in your daily work routine, you ensure that your physical and mental well-being can be maintained or even improved. Here are a few useful tips for getting more exercise at work. 

Staying active at your desk: important points to consider 

If you want to stay active in the office, you need to make sure that your workspace is properly set up for maximum ergonomic benefits. After all, the best workout is only half as effective if your desk height and office chair are causing problems elsewhere. Just a few simple adjustments can reduce the risk of back pain and ensure your exercise is as valuable as it can be.

Sitting and standing at your desk

Do you use your chair more like a lounge recliner? Do you find yourself slipping further and further down the back of your chair as the day goes on? Then maybe it’s time you got a little less used to sitting down all day. Let’s get moving! 

To prevent prolonged periods spent in static positions, you need to choose office furniture that makes movement at your desk as simple as possible. Your first port of call should be an electrically height-adjustable desk, which enables you to work comfortably in both a sitting and standing position. However, working while standing needs a little practice: the perfect switch to a more healthy, dynamic working life doesn’t happen overnight! 

Tip: While you are getting used to working while standing, it’s best to limit yourself to short standing units of between 5 and 10 minutes. The rest of your workday should be normal sitting time (although preferably in an ergonomic office chair). These shorter bursts give your body enough time to get used to your new, active daily routine. 

Even if you don’t always feel like standing, you can motivate yourself with the knowledge that you’re doing your body a huge favor. That’s because working while standing has a number of advantages for your health: 

  • Relief for your back: Sitting for long periods of time every day leads to excessive muscle relaxation, which can become noticeable in your back area when it manifests itself as pain. The solution is simple: when you stand as upright as possible when working, you can strengthen your back and neck in a targeted manner.
  • Better circulation: When you sit for a long time, you’ll notice that your legs feel heavy. The reason for this is poor blood circulation. When standing, the blood can circulate much better, which means that your whole body is sufficiently supplied with the oxygen it needs.
  • Better breathing: When you stand, your entire upper body is extended, which helps you breathe in and out more deeply. Your lungs can be filled with air without obstacles. On the other hand, when sitting, the body does not take in air as it should.
  • Strengthened legs: Working while sitting does not require your leg muscles at all. Over time, this can lead to the muscles gradually wasting (atrophy) because they are not being used regularly. Regular standing prevents muscle wastage in your legs and strengthens them at the same time. 

How to set up your workstation correctly 

An ergonomically optimized, healthy workplace is essential for correctly implementing a beneficial sit-stand cycle in your everyday office life. This means that your office chair and desk must be adjusted correctly. If the desk is too low or too high for standing, an upright posture cannot be achieved, and standing may even have a negative effect. Here are a few guidelines to follow if you want to achieve the ideal chair or table height: 

  • Chair: You can tell when your chair is at the correct height when your thighs form a sloping line towards your knees: your knees should then be a little lower than your hips. Additionally, your feet should have good contact with the ground.
  • Desk: When configuring your height-adjustable desk, you should choose a height the ensures armrests of the office chair are at the same height as the desk when you are sitting. When standing, the correct height is when your bent arms form a right angle while resting on the tabletop. 


Fit to work: 6 exercises you can do at your desk 

Need inspiration for exercises that benefit your back, neck, shoulders, arms, and legs? Relieving tension and training your body do not have to interrupt your office work too significantly. On the contrary: There are many at-desk exercises that you can master without much effort or disturbance to your routine! 

Of course, exercising at your desk will not be very effective if you don’t do it often enough. Make sure that you try to do these individual mini-workouts several times a week – ideally daily – when working in the office. Here are a few effective exercises for the body parts that are especially at risk when you sit for long periods.

1. Stretch your spine

Back exercises are increasingly popular for office workers. Back pain, an effect of the corona pandemic, is the number one disorder for working people today. However, it’s avoidable: To relieve pressure on the spine, you should always stretch it out well. This effective stretching exercise can be completed while sitting or standing. 

  • Get into an upright posture (sitting or standing).
  • Bring both your arms above your head, keeping one arm slightly bent.
  • Straighten the other arm so that you can feel a stretch.
  • Hold this position for a few breaths.
  • Switch arms and repeat the exercise.

2. Lift and rotate your shoulders

Alongside back pain, tense shoulders are common among office workers. To relax the muscles in this area, and to keep them relaxed, these two shoulder exercises can prove very beneficial. 

  • Raise your shoulders briefly (as in the graphic).
  • Hold your shoulders up for a few seconds, then let them fall down again.
  • Repeat this process 5-10 times in a row. 


  • Sit in a chair without leaning against the back.
  • Place both your hands on your shoulders with your elbows pointing outwards.
  • Slowly rotate your shoulders.
  • Circle your shoulders forward 10 times and then back 10 times.

3. Stretch your neck

Another part of the body that is often affected by tension is the neck. To loosen up the neck muscles, we advise regular stretching while at the office. The following, simple exercise is ideal for your workspace: 

  • Raise your right arm above your head.
  • Grab your temple with your right hand.
  • Bring your chin down to the side of the chest.
  • Extend your left arm so that your palm faces away from your body.
  • Feel the pull in the neck area.
  • Hold this position for about 30 seconds on each side, then switch.

4. Strengthen your arms

Staying active at your desk is not just a question of preventing pain – many are recommended for training your arm and leg muscles. No special equipment is required for this arm exercise—all you need is your desk! Here’s a step-by-step guide to an effective exercise that can strengthen your upper and lower arms

  • Stand in front of your desk (it should be about waist-high).
  • Support yourself with both arms on the desk.
  • Step away from the desk as far as you can so that your body is straight.
  • Tense your body, slowly lower it down, then bring yourself back up.
  • Do these office-friendly push-ups a few times each time you take a break!

5. Strengthen your legs

After sitting for several hours, your legs can start to feel heavy. To give them new lease of life, you’ve got to keep on moving! The following exercise is ideal for reinvigorating your lower body after a long stretch of sitting – particularly the backs of your legs

  • Place your feet under the desk so that your thighs and lower legs form a 120-degree angle.
  • Lift your toes up while pressing your heels firmly into the ground.
  • Hold this position for 15 to 20 seconds.
  • Do 15 repetitions.

Staying active at your desk is worth the effort

If your joints are feeling rusty from too much sitting, if you want to finally say goodbye to painful tension, or you just want to stay healthy, regular exercise at your desk is essential. Don’t worry: with the right office furniture and a little perseverance, our desk exercises will help you feel better at work! 

Getting it right on the road


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Potentially lifesaving: Being aware of emergency phones along highways and Rest and Service areas can contribute to making journeys safer. — ART CHEN/The Star

PETALING JAYA: With millions travelling on the highways during the festive Hari Raya season, paying attention to the road safety features and tips could help reduce accidents while also saving lives, say road safety experts.

The advice comes as a total of 2,929 road accidents and 53 deaths were recorded in just a day on the eve and first day of Raya on April 9 and 10 respectively.

Road safety expert Assoc Prof Dr Law Teik Hua from Universiti Putra Malaysia said most drivers tend to overlook the important road safety features along the major highways.

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“Educating the public about road safety features along highways is crucial, particularly with the expected increase in traffic during the Raya festive period.

“Highlighting lesser-known road safety features, such as emergency phones at intervals along the highway and strategically located Rest and Service Areas (RSA), are essential for enhancing driver awareness and promoting safer journeys,” he said when contacted yesterday.

Other common safety features usually taken for granted by drivers are the lane markings, reflective studs and the Variable Message Signs (VMS) which are strategically located along the highways.

“The VMS provide real-time updates on traffic conditions, accidents and road closures, enabling drivers to make informed decisions and adjust their routes accordingly to avoid potential hazards,” he said.

The lane markings and reflective studs serve as visual cues, especially during night time or bad weather, by helping drivers stay within their lanes while maintaining safe distances from other vehicles, Law added.

While there are currently traffic surveillance cameras to help monitor traffic, he suggested the use of AI-powered analytics and predictive modelling as tools to further enhance road safety along the highways.

Law noted that ultimately, it is raising public awareness among drivers on such road safety features which is crucial.

PLUS Malaysia Bhd (PLUS) expects over two million vehicles to be on major highways during the Raya holidays during peak on April 5, 6, 9, 12, 13 and 14 which is a 15% increase from the usual 1.82 million daily traffic volume.

Highway concessionaire Anih Bhd expects some 1.9 million vehicles to use the KL-Karak (KLK) Expressway and about 882,000 travelling on the East Coast Expressway Phase 1 (LPT1) concessionaire during the festive period.

Some 2.4 million vehicles are expected to travel in and out of Penang over the six-day Raya festive period starting from April 8.

Malaysian Road and Transportation Safety Association president MD Hairolazaman Muhamed Nor said drivers and motorcyclists should be aware of broken down or parked vehicles on emergency lanes or road shoulders on highways.

“Motorists should be on the lookout for such stationary vehicles on highways.

“The driver and passengers of the stalled vehicles should step out quickly and take shelter at a safe spot.

“Preferably, they should be behind the steel safety barriers or railings before seeking help,” he said.

Hairolazaman also said that planning one’s journey could help ease difficulties that might arise during emergencies while on the highway.

Malaysian Institute of Road Safety Research (Miros) chairman Prof Dr Wong Shaw Voon said that some cars nowadays have “eCall” feature which their owners may not be aware of.

“The eCall feature will automatically contact emergency responders in the event of a serious road accident including providing GPS coordinates to emergency services,” he said when contacted.

He added that eCall system would likely become a common added safety feature in cars which could prove helpful in the event of a serious crash.

He also advised drivers of stalled vehicles to move their vehicles to a safe area and stay behind the crash barriers while waiting for help to come.

“Some drivers think they will be safer waiting in their stalled vehicles but it is more dangerous,” he added.

PLUS Malaysia Bhd senior general manager of operations Mohd Yusuf Abd Aziz advised motorists to stay updated on traffic flow and plan their travel schedule using the PLUS smartphone application.

“Travel duration would be longer due during the peak periods due to increased traffic.

“Ensure your vehicles are roadworthy for the travel and pull over at rest areas for a break after every two hours of driving,” added Mohd Yusuf.

Road Safety Experts Association and Safety Driving Centre advisor Datuk Suret Singh said motorcyclists, especially those on smaller machines, and drivers of heavy vehicles such as buses and lorries, should keep to the left lane or slow lane at all times while on the highway.

“Motorcyclists riding at night should don luminous safety vests to stay visible to other motorists or they will be courting disaster,” the former Miros chairman added.

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Best Aircon Temperature For Night Sleeping (Updated)


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Best Aircon Temperature

In Singapore, the temperature always remains high; humidity never allows you to feel comfortable. In fact, many times, you can’t even sleep properly unless you have an Aircon in your home that can maintain the temperature for you. But if you want to get better sleep at night, you need to get an Aircon temperature at an optimum level.

That also means you need to find the best Aircon temperature for night sleeping. Experts recommend that 25 degrees is the best Aircon temperature for night sleeping and suggest you set your Aircon as well on this temperature.

Sure, you may ask what is so special about 25 degrees centigrade and why this is the best Aircon temperature for night sleeping. If you have these questions, then here is an answer for you.

25 degree temperature at night
25 degree temperature at night

Experts researched and found that if you set Aircon temperature between 23 to 24 degrees C and keep the air humidity level at 60 percent or close to that, it will give you a very comfortable environment. At this temperature, your body’s internals neither feels very cold nor does it feel hot.

That means you will have the utmost comfort and help you get a comfortable sleep without any issue. If you keep the temperature lower than this, you would feel cold, and coldness can induce your urination. That means you would have to go to the bathroom again and again for urination, and that would disturb your sleep.

But if you will set your Aircon temperature at 25 degrees C, you would not feel either much cold, or you would have for the urination in a quick time. Other than this, if you get comfortable to sleep, you don’t wake up again and again at night, then you would have a more refreshed condition in the morning, and you would be able to have the much better working capability well in in the next day work. 

Save electricity

Save electricity on aircon
Save electricity on aircon

Aircon consume a lot of electricity, and if you can set the Aircon temperature at 25 degrees C, you can save at least 20% money as well in the cooling. Energy experts already proved this fact that if you increase the temperature of AC only by 2 degrees, then it can slash up to 30% electricity bill.

That means reducing the Aircon temperature further than 25 degrees C will not only affect your sleep, but it will affect your pocket as well. So, if you want to have a perfect sleep and don’t want to have a hole in your pocket because of your comfortable sleep, keeping this temperature would be a good idea for you.

In this way, you would not only save money for yourself, but you would save nature as well. That makes it one more reason to set the Aircon temperature at 25 degrees C during your sleep instead of choosing any lower temperature compare to this one.

Lesser load on your aircon

When you run your Aircon at lower temperatures, it will have to work harder to reach that temperature. Most of the Aircon does not take many loads to reach the given temperature, but going any further low than this causes extra load on the Aircon.

Sometimes, the Aircon temperature may not reach there at all, and if it reaches there, it needs to struggle very hard to maintain that temperature. If you set a lower cut off temperature, then your Aircon compressor will keep flipping in on and off situation.

On the other hand, if you set a slightly higher temperature for the Aircon, you would have fewer worries about the cut-off. It will cut off in a good interval, and it will not create any problem for you either.

You don’t have to deal with the cut off the sound and the frequency interval that you may need to face; you set the aircon temperature at a very lower rate. 

Save money on aircon
Save money on aircon

It will save you money

If you are consuming less electricity during your sleep, then you automatically save money. That is no brainer, and I should not talk about that with you in any manner. But that is not the only way of saving money by setting your

Aircon temperature at a slightly higher position. When you set the temperature at a higher setting, it gets a lesser load the Aircon system problems to your Aircon. You ignore to consider that while using the Aircon, but if you checked it carefully, you would realize how much money you can save just by increasing the Aircon temperature during your sleep.

If we talk about the reasons or benefits that can encourage you to choose this temperature during your sleep instead of choosing a lower one.

Here, some people can also claim that increasing Aircon temperature can affect their sleep as they are habitual to that particular lower temperature. Ideally, it should not make any difference to you in anyways. However, you may have a mental blockage that may restrict you from sleeping properly with a sudden increase in temperature.

If that is the case, then I would suggest you increase the temperature gradually. For example, if you sleep at 18 degrees C temperature, you should not instantly set it to 25. Instead of that, you should first make it 19 degrees for a couple of days.

After that, you can make it 20, then 23, and then 25. If you did that gradually, you would not face any trouble sleeping, and you would be able to get over your mental blockage. 

If we talk about the perfect Aircon temperature to sleep at night, then 25 degrees C is the only suggestion you would get from experts. Some people can also increase this number by one degree, and some can reduce it by one degree. They may have this opinion based on their experience, but this is certain they would remain close to that number, which explains my point as well for the same.


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